Spa Policies

1. Appointments and Cancellations:

Appointments are highly recommended to ensure availability.

Please provide at least 24 hours' notice for cancellations or rescheduling.

Late arrivals may result in reduced treatment time.

2. Health and Medical Conditions:

Please inform us of any medical conditions, allergies, or injuries before your treatment.

Some treatments may not be suitable for individuals with certain medical conditions.

3. Hygiene and Sanitation:

We maintain strict hygiene and sanitation standards to ensure your safety.

Our staff follows rigorous cleaning and disinfection protocols.

4. Payment and Gratuity:

Payment is due at the time of service. We accept various payment methods. All

deposits are non-refundable.

Gratuity for our staff is greatly appreciated but entirely at your discretion.

5. Spa Etiquette:

Please maintain a quiet and respectful atmosphere for all guests.

Mobile phones and electronic devices should be silenced or turned off.

6. Privacy and Comfort:

Your privacy and comfort are of utmost importance. Our therapists will drape you appropriately during treatments.

If you ever feel uncomfortable during a treatment, please communicate with your therapist immediately.

7. Age Restrictions:

Some treatments may have age restrictions. Minors must have a guardians consent.